Terms of use

Definitions

Customer: any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.
Services : https://synkogroup.com provides Customers with :

Content: All the elements making up the information on the Site, in particular text - images - videos.

Customer information: Hereinafter referred to as "Information(s)", which correspond to all personal data that may be held by https://synkogroup.com to manage your account, customer relations and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned site.

Personal information: "Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of January 6, 1978).

The terms "personal data", "data subject", "sub-processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)

1. Website presentation.

Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the website https://synkogroup.com the identity of the various parties involved in its creation and follow-up:

Owner: SARL Synko Group - 24 rue des Epinettes 75017 Paris

Siren code: 809277684

Siret number : 80927768400019

VAT number : FR82809277684

R.C.S. Paris

Responsible for publication: Joss Inno - jossinno@synkogroup.com.
Webmaster: Joss Inno - jossinno@synkogroup.com
Hosting: Hostinger International Ltd - 61 Lordou Vironos str., 6023 Larnaca, Cyprus
Data protection officer: Joss Inno - jossinno@synkogroup.com

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

Use of the site https://synkogroup.com implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and the users of the site https://synkogroup.com are therefore advised to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by https://synkogroup.comwho will endeavour to inform users in advance of the dates and times of the intervention. The website https://synkogroup.com is regularly updated by https://synkogroup.com responsible. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.

3. Description of services provided.

The website https://synkogroup.com is intended to provide information concerning all of the company's activities. https://synkogroup.com endeavors to provide on the site https://synkogroup.com site as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failure to update information, whether caused by the company itself or by third-party partners supplying such information.

All information on the website https://synkogroup.com is provided for information purposes only and is subject to change. Furthermore, the information provided on the https://synkogroup.com is not exhaustive. It is subject to modifications having been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a browser of the latest generation that has been updated The site https://synkogroup.com is hosted by a service provider in the European Union in compliance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The aim is to provide a service that ensures the highest possible level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

https://synkogroup.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

https://synkogroup.com is the owner of the intellectual property rights and holds the rights of use on all elements accessible on the website, notably texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of : https://synkogroup.com.

Any unauthorized use of the site or of any of the elements it contains will be considered as counterfeiting and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

https://synkogroup.com acts as site editor. https://synkogroup.com is responsible for the quality and accuracy of the Content it publishes.

https://synkogroup.com cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the website. https://synkogroup.comand resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://synkogroup.com cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site https://synkogroup.com. Interactive areas (possibility to ask questions in the contact area) are available to users. https://synkogroup.com reserves the right to delete, without prior notice, any content posted in this area that contravenes French legislation, in particular provisions relating to data protection. Where applicable, https://synkogroup.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7. Personal data management.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected as part of the creation of the User's personal account and browsing on the Site, the person responsible for processing Personal Data is: Synko Group. https://synkogroup.com is represented by Doguiet Jérôme, its legal representative.

As the party responsible for processing the data it collects, https://synkogroup.com undertakes to comply with the legal provisions in force. In particular, it is the customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers with full information on the processing of their personal data, once their consent has been obtained, and to maintain an accurate data processing register. Whenever https://synkogroup.com processes Personal Data, https://synkogroup.com takes all reasonable steps to ensure that Personal Data is accurate and relevant to the purposes for which it is to be used. https://synkogroup.com processes them.

7.2 Purpose of the data collected

https://synkogroup.com is likely to process all or part of the data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, billing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
  • to improve browsing on the Site: connection and usage data
  • to conduct optional satisfaction surveys on https://synkogroup.com email address
  • for communication campaigns (sms, e-mail): telephone number, e-mail address

https://synkogroup.com does not sell your personal data, which is only used for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of https://synkogroup.com have the following rights:

  • right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of Users' data (Article 18 RGPD).
  • right to object to the processing of Users' data (Article 21 RGPD).
  • right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
  • the right to define what happens to Users' data after their death and to choose to whom https://synkogroup.com shall communicate (or not) their data to a third party that they have previously designated

As soon as https://synkogroup.com becomes aware of the death of a User and in the absence of instructions from the User, https://synkogroup.com undertakes to destroy the User's data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://synkogroup.com uses its Personal Data, ask to rectify them or object to their processing, the User may contact https://synkogroup.com in writing at the following address

Synko Group - DPO, Joss Inno

24 rue des Epinettes 75017 Paris.

In this case, the User must indicate the Personal Data he/she would like to be stored. https://synkogroup.com to correct, update or delete, identifying him/herself precisely with a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://synkogroup.com by law, in particular as regards the retention or archiving of documents. Finally, Users of https://synkogroup.com may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://synkogroup.com will not process, host or transfer the Information collected on its Customers to a country located outside the European Union or recognized as "non-adequate" by the European Commission without first informing the Customer. However, https://synkogroup.com remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

https://synkogroup.com undertakes to take all necessary precautions to preserve the security of the Information, and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of https://synkogroup.comis made aware of an incident affecting the integrity or confidentiality of the Customer's Information, it must inform the Customer as soon as possible and inform him of the corrective measures taken. Furthermore https://synkogroup.com does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of https://synkogroup.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of Users of https://synkogroup.com are mainly our customer service agents.

8. Incident notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to their account security, and to providing them with all the information they need to help them meet their own regulatory reporting obligations.

No personal information of the user of the site https://synkogroup.com is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of https://synkogroup.com and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site https://synkogroup.com.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://synkogroup.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, https://synkogroup.comtakes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Applicable law and jurisdiction.

Any dispute relating to the use of the site https://synkogroup.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Parisinger.